DoseCaddy Support

Contact

Email us at support@digitalkanera.com. Include your iOS version and a short description of the issue. We typically respond within a few business days.

Important

DoseCaddy does not provide medical advice. It is not a doctor, pharmacy, or medical device. It does not recommend doses, check interactions, diagnose conditions, or replace professional care. Always follow the product label and your clinician’s instructions.

FAQ

Is DoseCaddy a subscription?

No. DoseCaddy is free to download with useful free limits. Unlimited household inventory unlocks with a one-time Lifetime Unlock purchase (~$6.99 USD; price may vary) — not a recurring subscription.

How do I restore my purchase?

Open DoseCaddy → Settings → Restore purchases, or use Restore purchase on the Unlock paywall. Use the same Apple ID you used to buy the unlock.

What are the free limits?

Free tier: up to 2 people, 3 locations, 8 inventory items, and 30 dose-log entries. Lifetime Unlock removes those caps.

Does my data sync to the cloud?

No. DoseCaddy v1 stores everything on your device with SwiftData. There is no DoseCaddy account and no iCloud sync. Use Export (text or PDF) if you want a copy outside the app.

Why didn’t I get a notification prompt on launch?

DoseCaddy shows the disclaimer first. After you tap Continue, it may ask for notification permission so expiry and low-stock reminders can fire. You can also enable reminders later in Settings.

Can DoseCaddy tell me what dose to take?

No. Amount fields are freeform notes you type after following the label. DoseCaddy never recommends doses or checks drug interactions.

Privacy

Read how we handle data in the DoseCaddy Privacy Policy.